The fastest way to push the energy transition forward? Quickly rolling out intuitive smart energy solutions that provide full transparency over energy flows, savings and asset performance.
At gridX, we believe accelerating change starts with giving energy professionals the tools they need to succeed. That’s why we built XENON – a powerful, all-in-one energy management system (EMS) that brings transparency and efficiency to the forefront of energy monitoring and control.
XENON acts as a centralized hub for energy data management, offering remote access and full visibility into everything from device performance to grid connection status. Whether you're supporting homeowners through home energy monitoring or managing complex electric vehicle (EV) charging sites, XENON simplifies it all.
With XENON, we’re not just providing energy management software – we’re giving you the ability to troubleshoot smarter, solve problems faster and eliminate unnecessary site visits. It's control, clarity and convenience – delivered through one secure, intuitive interface.
The best part? All of these features are included as a standard part of XENON Core, meaning any energy service provider that builds their energy management system (EMS) with XENON can leverage the industry’s most cutting-edge and seamless user interfaces. Here’s some our favorite features of XENON – starting with one of our most powerful tools:
1. Gain a comprehensive view of all assets
The lowdown
On the surface, XENON’s asset view may look like a simple list of connected systems – but it’s much more than that. This feature gives admin users a fleet-wide perspective, allowing you to track the health, performance, and connection status of every asset across your portfolio, whether it’s a heat pump, an EV charger or a photovoltaic (PV) system.
From one centralized dashboard, you can access critical system info like serial numbers, registration dates, and the last connection timestamp – key data points that allow for fast, remote troubleshooting. In a space where downtime is costly and visibility is everything, asset view gives you the insights needed to act quickly and confidently.
What you can do
With the asset view, administrators can monitor multiple systems in real time through a single, streamlined dashboard. Instead of manually checking each system, you can instantly view the status of every connected asset, along with key details like serial number and last connection timestamp – all in one place. The ability to filter for non-connected systems makes it easy to detect issues the moment they arise, while the inclusion of essential identifiers eliminates the need for on-site visits just to gather basic information. Combined with seamless access to other XENON tools, the asset view serves as a powerful cornerstone of your energy management software, enabling faster diagnostics, reduced downtime and more efficient operations across the board.
By combining connection status with timestamps and technical identifiers, the asset view becomes a critical piece of your energy data management software toolkit – designed to keep systems online and technical operations more efficient.
Why you’ll love it
XENON’s asset view empowers energy professionals with real-time insights that drive smarter decisions, faster fixes and lower operational costs.
Whether you're managing a portfolio of solar installations or overseeing complex home energy monitoring systems, this feature gives you the transparency you need to keep performance on track – and the control to act before problems escalate.
2. View and manage system details remotely
The lowdown
When you need to dive into the specifics of a single installation, the system details view has your back. This feature lets you drill into the full profile of a system – right down to its current connection status, device type and even the regulatory classification it falls under. For certain manufacturers, XENON also displays manufacturer-specific error codes, giving technicians the insight they need to diagnose issues quickly and accurately. It’s all about getting to the root of the problem without leaving your desk.
What you can do
With system details, you can view the full asset status of a single household or installation, including whether the device is online, what type it is, which manufacturer produced it and its associated regulation type. You can also instantly check the system’s IP address, making it easier to troubleshoot remotely – especially useful for advanced home energy monitoring setups or networked devices like EV chargers.
In some cases, XENON even identifies reverse meter flow, allowing installers to fix potential issues before regulatory fines or performance problems occur – without a single on-site visit. The refresh data button ensures you’re always working with the latest system information, without needing to reload the entire browser. It’s all designed to make remote support faster, smarter and more effective.
Why you’ll love it
System details is a powerful tool for reducing technician travel and enabling truly remote operations. With detailed, up-to-date information on each system – right down to manufacturer-specific diagnostics and meter flow direction – installers and utilities can solve problems off-site and avoid costly, time-consuming site visits. As part of XENON’s broader vision for energy monitoring and smart diagnostics, this feature helps partners operate more efficiently, respond faster and scale their energy data management with confidence.
3. Monitor regulatory compliance and upgrade time of use capabilities
The lowdown
Hidden within XENON’s system details view – and currently only available in Germany – is a quietly powerful feature that allows service providers to configure their systems in compliance with various regulations and according to customers’ wishes. This allows users to view and manage how individual systems comply with local energy regulations. In Germany, XENON users can find this with Paragraph 14a EnWG and Paragraph 9 EEG. It also gives the option to enable time of use (ToU) optimization, if supported by the system.
This feature ensures that energy systems aren’t just operational – they’re also compliant and optimized for grid participation.
What you can do
From within the system details panel, users can see which regulatory mode a system is operating under and adjust it if necessary. In Germany, this includes:
- §14a EnWG (Energy Industry Act): This regulation allows grid operators to reduce the power draw of controllable consumer devices – like energy storage batteries and wallboxes – during periods of high grid load. Complying with §14a enables energy providers to maintain grid stability and may qualify the customer for reduced grid fees.
- §9 EEG (Solarspitzengesetz): This paragraph governs how renewable systems must behave, including how much power they’re allowed to feed into the grid and under what conditions. Setting the correct regulation mode helps prevent non-compliance penalties.
When the time of use optimization is enabled, systems can shift consumption or feed-in to periods when electricity prices are lower. This not only increases efficiency but can also lead to significant cost savings for both the customer and the provider.
Why you’ll love it
Regulatory compliance isn't just a checkbox – it’s a smart way to support grid stability, reduce energy costs and unlock incentives. With XENON, partners no longer need to manually configure these settings in the field or dig through paperwork to verify compliance. Everything is right there in the dashboard – clearly displayed, remotely adjustable, and tailored for smarter energy data management.
It’s another example of how XENON helps energy professionals move faster, stay compliant, and optimize for the future of energy.
4. Securely access IP addresses for advanced troubleshooting
The lowdown
In energy systems, especially those involving home energy monitoring and distributed energy resources (DERs), having direct access to device IP addresses is crucial. The XENON's gridBox IP address feature provides this visibility, allowing technicians and energy providers to pinpoint and address connectivity issues swiftly. This level of access is particularly beneficial for eMobility customers, where real-time data and system responsiveness are paramount.
What you can do
With the gridBox IP address feature, users can remotely access the IP addresses of their devices, facilitating efficient energy monitoring and troubleshooting. This capability enables:
- Quick identification of network issues: By accessing the IP address, technicians can determine if a device is online, experiencing latency, or disconnected, allowing for prompt resolution.
- Enhanced security: Monitoring IP addresses helps in detecting unauthorized access or anomalies, ensuring the integrity of the energy system.
- Reduced need for on-site visits: Remote diagnostics minimize the necessity for physical inspections, saving time and resources.
- Improved integration with energy data management software: Having IP address information readily available streamlines the process of integrating devices into broader energy management systems.
Why you’ll love it
The gridBox IP address feature enhances the efficiency and security of energy data management software by providing critical network information at a glance. For eMobility customers, this means ensuring that charging stations and related infrastructure operate seamlessly, with minimal downtime. By enabling remote diagnostics and reducing the need for on-site interventions, this feature supports a more resilient and responsive energy ecosystem.
5. An intuitive onboarding wizard for easy installation and commissioning
The lowdown
Setting up a home energy system can be time-consuming and prone to error – especially when multiple devices are involved. That’s where XENON’s installation wizard comes in. This feature guides installers through a fast, smooth and compliant commissioning process for new systems, dramatically simplifying what is often a complex task.
gridX works closely with select inverter manufacturers through our Ready for gridX partnership program to enable a plug-and-play setup that completely removes any required manual configuration to deliver maximum ease and simplicity. For all setups, however, XENON’s onboarding wizard simplifies the commissioning process – from registering your gridBox to scanning your network for connected assets. It’s built for speed, accuracy and minimal frustration.
What you can do
With the wizard, installers can plug in the gridBox and let XENON do the heavy lifting. The system automatically scans the local network for compatible assets like inverters or energy meters, identifies them and begins configuration. The setup typically takes about 10 minutes.
It also ensures the system is configured to meet legal and regulatory requirements right from the start, reducing risk while maximizing system performance. By staying within legal standards (for example, in Germany, aligning with Paragraph 9EEG), the wizard helps optimize feed-in limits and system behavior in a way that’s both compliant and cost-effective. This not only simplifies installation but also enables greater self-sufficiency, helping installers and end customers get the most out of their energy systems from day one.
For partners using our white-label solution, the wizard can be fully integrated or customized. Some customers have even built their own installation flows using our API – thanks to the flexibility of our platform. By the end of the summer, gridX also plans to launch a mobile-first strategy for partners who use our wizard (rather than building one themselves). This will ensure that the commissioning process works seamlessly on tablets, laptops and smartphones in the field.
Why you’ll love it
The wizard transforms the chaotic and error-prone setup process into an intuitively guided and automated experience that saves time and avoids costly mistakes. By simplifying asset registration and ensuring compliance, it empowers installers to focus on what they do best – deploying clean energy systems – without getting bogged down by technical steps.
It’s a perfect example of how smart energy management software can reduce human error, streamline fieldwork and make energy system setup faster, easier and more scalable.
Bonus: Beta view for co-creation of new product features
The lowdown
XENON’s beta view is where innovation happens first. This exclusive area of the dashboard is open to select partners – our beta testers – who get early access to upcoming features and experimental tools before they’re released to the broader user base. It’s more than a sneak peek. It’s a direct line into the future of the platform.
What you can do
The beta view lets power users explore in-development tools designed to push the limits of what our energy management software can do. Whether it’s a new way to visualize historical system performance, a dashboard customization feature, or a smarter diagnostic tool, this is the space where we test, learn and iterate based on real-world usage.
Partners in the beta program can test these features directly within their existing workflows and provide feedback that helps shape the final version. It’s a chance to work directly with the gridX product team and influence the roadmap based on what you need most.
Why you’ll love it
The beta view is built for forward-thinkers – partners who want to stay ahead of the curve, try out new functionalities, and help define the next evolution of energy data management tools. It’s not just about early access; it’s about co-creation. Your feedback directly drives product improvements, ensuring that the tools we build work better for your daily operations.
For energy providers who want to be part of shaping smarter, faster, more intuitive systems, beta view is where you want to be. If you’re interested in taking part – let us know!
The energy platform designed with you in mind
XENON isn’t just another tool – it’s your central command center for smarter energy management. From holistic fleet views to in-depth diagnostics and early feature access, everything is built to support your operations and reduce manual effort. Whether you're scaling up your e-mobility services or looking to improve installation efficiency, XENON gives you the insights you need – fast.
XENON also provides your customers with a single intuitive app for energy monitoring and control of all connected devices. So while you gain a holistic overview of all systems, asset status and diagnostics, your customers view savings, receive push notifications and gain transparency over EMS behavior to become fully engaged and empowered prosumers.
Ready to explore XENON’s full potential?
Get in touch with the gridX team or log in today to discover how these features can supercharge your workflows.
.svg){kind=icon}
.svg){kind=icon}