FAQ

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What does gridX do?

We develop and market XENON – the digital energy platform. XENON connects all kinds of distributed energy resources (DERs) and enables anyone to optimize energy flows in any context. gridX customers can buy ready made solutions built on XENON or develop their own applications on top of our platform.

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What is XENON?

XENON is the digital energy platform. XENON allows the visualization and management of all energy resources. XENON comprises the entire infrastructure to prototype, build and scale energy applications. XENON is not only the foundation of all gridX solutions but also open to third parties to develop their own energy applications and data driven business models. Collect data from energy resources. Manage the resources. Aggregate and visualize the data. Add third-party services.

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What is the gridBox?

The gridBox is an IoT gateway developed by gridX. It is compatible with XENON and can be used as an interface to distributed energy resources (DERs). It can run applications to manage DERs locally and report data to the cloud. As the applications run directly on the gridBox it is robust to network outages.

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Which protocols are supported?

XENON currently supports the following protocols, amongst others:

  • Modbus
  • TCP/IP
  • OCPP
  • EEBUS

A full list of all integrations can be found here.

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Can existing systems be integrated in the platform?

Yes, XENON provides interfaces, to work seamlessly with existing systems.

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Is gridX's product scalable?

Yes, our product is scalable and can be extended as required.

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How fast can projects be realized with XENON?

On average, it takes 32 days from signing the contract to the installation of a first pilot project.

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Does XENON support devices from different manufacturers?

XENON is manufacturer independent. We add new integrations every month. Here you can find a list of all currently supported manufacturers. If yours is not on there, let us know by sending us a mail. This helps us prioritize new integrations.

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How does the commissioning of a gridBox work?

The installation of the gridBox takes a maximum of 5-10 minutes. For this, the gridBox must be connected to the power supply and connected with an Ethernet cable. Afterwards, the gridBox configures itself automatically.

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For which use cases does gridX provide a solution?

Our platform supports any application with distributed energy resources - from dynamic load management to self-consumption optimization to VPPs.

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Does gridX offer white labeling?

Yes, you can white label the gridBox.

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Who should I contact if I have questions about the product?

You can contact our support team directly via our contact form and leave us your details so that we can call you back immediately.

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Who is gridX's solution targeted towards?

Our product addresses primarily companies, that would like to develop and evolve their own digital energy products on a platform and want to scale across countries, independent of manufacturers.

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Is the gridX solution aimed at B2B or B2C?

We are primarily a B2B2C company. This means that we address our product directly to companies, which in turn market our solution to their end customers, or in some cases to other businesses.

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I run a business and want to offer my surplus solar power through charging stations. Is that possible?

Technically, this is possible but the sale of surplus energy to users of your charging infrastructure is governed by a lot of regulation. Get in touch here to discuss your matter with us.

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Which charging stations does gridX offer?

We develop hard- and software to manage energy resources (including charging stations). We do not offer charging stations. We work with a range of manufacturers, providing us with a good overview of the market. We are therefore happy to consult our customers in the selection of charging stations.

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What is dynamic load management?

Dynamic load management distributes loads according to predefined rules and while taking the current load at the grid connection point into account. This allows you to operate more charge points on existing infrastructure, eliminates the need to extend the grid connection point, and reduces grid tariffs by lowering peak loads. A comprehensive comparison of different load management types can be found here.

Still have open questions? Get in touch.